Usability literature

Books

• The psychology of everyday things by Donald Norman
• Submit Now by Andrew Chak

Articles

Periodicals

• Usability News - Usability News is a free web newsletter that is produced by the Software Usability Research Laboratory (SURL). The SURL team specializes in software/web user interface design research, human-computer interaction research, and usability testing.
• UIEtips - weekly newsletter from User Interface Engineering: UIEtips is our free weekly e-mail newsletter providing articles, commentaries, and interviews on usability, web design, and information architecture. You'll get our latest research delivered to your door as well as information about our upcoming events and happenings in the world of usability.

Websites

• WebWord.com - WebWord Usability Weblog - The site is devoted to helping you improve your Internet presence. WebWord.com is unique in that it takes a very broad approach to usability and human factors. John gives you quality information about everything from the usability of email to reading on the web to gaining the trust of your users.