Permanent Content
Alertbox
Jakob's bi-weekly column on Web usability
Intranet Usability: The Trillion-Dollar Question (November 11)
The average mid-sized company could gain $5 million per year in employee productivity by improving its intranet design to the top quartile level of a cross-company intranet usability study. The return on investment? One thousand percent or more.
Celebrating Holidays and Special Occasions on Websites (October 28)
Making Flash Usable for Users With Disabilities (October 14)
Email Newsletters Pick Up Where Websites Leave Off (September 30)
All Alertbox columns from 1995 to 2002
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Reports
Intranet guidelines from testing 14 intranets
Intranet design annual: 2001 and 2002
Email Newsletters: 79 design guidelines
Flash Usability: 115 design guidelines
E-commerce usability: 207 design guidelines
Children and senior citizens: age-specific usability
Users with disabilities and Flash accessibility
More reports and usability guidelines
Books
Homepage Usability: 50 Websites DeconstructedDesigning Web Usability: The Practice of Simplicity
Consulting Services
Nielsen Norman Group offers usability reviews, keynote speeches, workshops and seminars, user testing (international and domestic)About Jakob Nielsen
Biography and photosPublic appearances
Papers and essays by Jakob Nielsen
Jakob's Picks of Other Stuff
Recommended books about Web design and usabilityHotlist of recommended other sites
About This Site
Why this site has almost no graphicsPortal traffic referral statistics
Copyright and reprint rules
News
New Seminars in November and December
Usability Week 2002
> London (advance registration closed; walk-in still accepted)
> Silicon Valley
Brand-new tutorials with the results of our latest user research:
> Intranets
> Flash
> Email Newsletters
Usability Week gives you a second chance to catch popular tutorials that were sold out at our last conference:
> Usability Lifecycle
> Accessibility
> Information Architecture (2 days with Lou Rosenfeld)
SitePoint Interview - Jakob Nielsen, Ph.D.
Intranet Journal Intranets - They're Not Just for Big Businesses
Wall Street Journal Easy Now (about e-commerce; subscription required for access - or read the syndicated article on Yahoo Finance)
BBC E-mail makes surfers emotional
Wired Reality Check for Web Design
MacWorld New software helps in building of accessible Web sites
Internet.com No Longer A Lonely Planet
Sydney Morning Herald Design critical, says Web guru
ComputerWorld Australia Web site usability lags but improving
New Zealand Herald Glamour obscures basics of net use
Pixelsurgeon Splash screens must die
Dr. Dobb's Journal Macromedia Partners With Jakob Nielsen
News.com Design lacking in e-tail sites
News.com Flash critic to coach Macromedia
MacCentral Macromedia to improve Web usability
New York Times Seems Computers Baffle 10-Year-Olds, Too
Information Age Simplicity is priceless
CBS Family Matters
BBC Children get impatient on the net
Boxes and Arrows Got usability? Talking with Jakob Nielsen
.Net Jakob Nielsen told me to do it
BBC Keep the web simple, stupid